Me: Thank you for calling Borders Springfield, this is Sara, how can I help you?
Customer (sounds quite young, female): I’m looking for three books.
Me: Okay, what are the books?
Girl: The first one is Catch 22.
Me: We should have that, what’s the next one?
Girl: The Invisible Man.
Me: Should have that one, too. And the next?
Girl: Don Quixote (pronounces it Quick-zoht).
Me: Are you looking for a particular translator?
Girl: What do you mean?
Me: Well, it was originally written in Spanish, so is there a specific translation that you need?
Girl: Yeah… English.
Me: Please hold.